How can we help?
Our help centre has technical guidance and help for getting the most out of Assure360. The links below is a constantly updated library of guides and videos. Choose the subject you want help with. If you can’t see what you need below, or if you need more help, get in touch with us via the Contact us page.
Assure360 is a fully supported software solution, and training and support is included in the subscription fee. The details as to how this is provided are as follows:
- Unlimited remote training delivered by Teams (or similar)’
- Unlimited remote support delivered by telephone, Teams (or similar)
- WhatsApp Text support number for existing clients – +44 (0)7831152619
- One full day of on-site / face to face training is included in the configuration fee and is normally delivered as part of the configuration process,
- Additional face to face training can be arranged, this is normally charged at Assure’s standard day rate of £750 ex VAT plus travelling expenses.
- Assure360 has a network of Audit Partners, who are also independent Assure360 trainers. They can be contacted to conduct audits or provide training on any area of the solution. Contact details HERE.
Check out our categories of key ‘How to’ Guides below or browse all the help topics.
Technology Requirements, Hosting and System Performance
AUDIT APP
PAPERLESS APP
DATABASE
INCIDENT APP
