Project management case study

Background  

The Romford Group provides a comprehensive refurbishment and maintenance service including the removal of asbestos and re-insulation covering the Home Counties and Central London. The Group now has an annual turnover of approximately £5 million.

The Company is renowned for it’s friendly hands-on management approach and we are committed to giving our clients a good quality finish, on time and competitively priced.

All of our labour and specialist sub-contractors are carefully selected and maintain the Company’s personal approach when working in occupied premises.

Challenge

The Romford Group operates across London and in various UK counties and uses a range of different teams of operatives and subcontractors for onsite project delivery.

The company needed a way to synchronise the management of client projects between their in-house employees and outsourced onsite teams. The company also needed a system that presented all of the employee training and competence information easily and clearly.

With the changes in requirements from the HSE, the company needed to increase the data it routinely monitored to maintain its reputation for high health and safety standards.

Results

The Romford Group began using Assure360 in 2015 and now consider it an absolutely integral tool for the successful functioning of their business. Not only has it improved communication and progress tracking between in-house and outsourced teams, it has also provided a means of tracking their employees’ training in order to shine a spotlight on areas of potential weakness and transform them into strengths. The Assure360 system also helps the Romford Group to track the competency and effectiveness of their outsourced teams, helping to ensure they are collaborating only with others who meet their own high standards.

The dashboard approach focuses attention on high level trends and allows a proactive approach.

What the client said

“We have been using the Assure360 system since early 2015 and have found it to be invaluable in developing the business. Nick and the team were able to quickly implement the system for us and whilst it took us a little while to get the hang of things it is now an integral part of our business. It is flexible enough to bring out our strengths but at the same time shine a light on our weaknesses – and help resolve them. The Assure360 System really helped with our recent license renewal, and whilst the HSE made some suggestions on ways to improve it even further, it clearly impressed them. We had no hesitation in renewing our contract.”

Client name

Jim Marling

Client role

Divisional Manager